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IRIS Software Group Launches New Centralised Customer Success Function to Enhance Customer Relationships

Jan 07, 2025

BerkshireInformation TechnologySoftwareMedia And EntertainmentCommunity And LifestyleIT Managementinformation technology & services

Product Description

IRIS Software Group has introduced a new Centralised Customer Success function, led by Chief Customer Officer Dave Burns, aimed at improving customer engagement and support throughout the entire customer lifecycle.

Company Information

Company

IRIS Software Group

Location

Berkshire, England, United Kingdom

About

IRIS Software Group is a global provider of mission critical software and one of the UK’s largest privately held software companies. IRIS provides software solutions and services for finance, HR and payroll teams, educational organizations, and accountancy firms that takes the pain out of processes and lets professionals focus on the work they love. Through simplifying, automating and providing insights on everyday mission critical tasks for organizations of all shapes and sizes, IRIS ensures customers can look forward with certainty and confidence. IRIS is the largest third-party online filer with the UK Government. Ninety of the top 100 UK accountancy firms use IRIS software. Circa 20% of the UK’s workforce is paid by IRIS payroll offerings, and globally, six million employees receive their payslip via IRIS software every month. More than 850,000 UK employees are managed by IRIS HR solutions. Over 12,000 UK schools and academies use IRIS, with four million parents and guardians using IRIS apps to connect with their children’s school; 300 million messages are delivered between schools and parents each year, and over £15 million transactional payments are processed every month. IRIS is placed in the Sunday Times PwC Top Track 250 and the Megabuyte50. It is certified as a Great Place to Work® and recognized as one of UK’s Best Workplaces, one of the UK’s Best Workplaces in Tech and one of the UK’s Best Workplaces for Women. To see how IRIS helps organizations get things right first time, every time, visit www.irisglobal.com or follow IRIS Software Group on LinkedIn, Twitter and Instagram.

Fundz sees it the moment IRIS Software Group ships something new, hires an exec or expands, usually minutes after it happens, and tells you who to reach.

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