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Siena Ai Raises $4.7M To Develop An Empathic Ai Customer Service Agent

PRIVATENov 16, 2023

Amount Raised

$4.7 Million

Round Type

Seed

San FranciscoSoftwareArtificial IntelligenceE CommerceSaaSMessagingMachine LearningNatural Language Processing

Description

Investors are keen on Siena, too. A group, including Sierra Ventures, Pari Passu Ventures, Spacestation Investments, Village Global, The Council and OpenSky Ventures, pumped $4.7 million in seed funding into the company recently.

Company Information

Company

Siena AI

Location

San Francisco, California, United States

About

Siena AI is the first-of-its-kind autonomous customer service platform designed for commerce. We combine human empathy with advanced LLM-powered automation to redefine how brands like K18, Kitsch, and Simple Modern engage with their customers. Streamlining customer interactions is at our core, enabling brands to autonomously handle customer service and Social Media chats in over 100 languages using generative AI. Our mission is to make exceptional customer experiences universally available and to tap into the boundless potential of human connection. As a result, brands that collaborate with us not only enhance their customer experience but also achieve efficiency, bolster loyalty, and optimize operational costs. Siena is making world-class experiences a norm while humanizing the internet.

Fundz sees it the moment Siena AI raises, hires an exec or expands, usually minutes after it happens, and tells you who to reach.

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Predictive Intelligence
Strategic

ML-powered predictions for Siena AI's next move

See what Strategic adds

Siena AI raised. Fundz records a round at a median of 3.6 minutes from the SEC filing, with the decision-maker attached.

145 of these a day, filtered to the companies you pick, with the decision-maker attached.

5 screens from a live account. No signup.

Fundz is a real-time business intelligence platform powered by agentic AI that proactively delivers personalized daily signals, including funding rounds, executive changes, M&A activity, 13F institutional filings, SEC 8-K events, investor activity, and website modifications, based on each user's watchlist and ICP. A trusted data source at firms such as BlackRock, Oracle, Kleiner Perkins, LinkedIn, HubSpot, and Cloudflare, Fundz democratizes the institutional-grade intelligence that previously required a PitchBook or Bloomberg terminal. Features include FundzWatch™ for automated website change detection, Daily Briefing for AI-powered daily briefings, and unified cross-signal alerts across 281,000+ organizations. Developers and data teams can access these signals programmatically via the Fundz Funding Data API, with transparent published pricing.