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Capacity Raises Over $54M in Series E to Expand AI-Native Customer Experience Platform.

PRIVATESep 02, 2026

Amount Raised

$54 Million

Round Type

Series E

University CityInformation TechnologyHardwareSoftwareData And AnalyticsArtificial Intelligence

Investors

Kathy Ireland

Description

Capacity, the agentic support automation platform, announced more than $54M in Series E funding to enhance its platform. This investment will support its efforts as enterprises consolidate AI investments. The round follows years of rapid growth, with the company surpassing $100 million in annual recurring revenue. Lead investor Kathy Ireland praised Capacity's purpose and execution.

Company Information

Company

Capacity

Location

University City, Missouri, United States

About

Capacity is an AI-powered support automation platform that connects your entire tech stack to answer questions, automate repetitive support tasks, and build solutions to any business challenge. Capacity was founded in 2017 by David Karandish and Chris Sims, and is part of the Equity.com incubator.

Fundz sees it the moment Capacity raises, hires an exec or expands, usually minutes after it happens, and tells you who to reach.

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Predictive Intelligence
Strategic

ML-powered predictions for Capacity's next move

See what Strategic adds

Capacity raised. Fundz records a round at a median of 3.6 minutes from the SEC filing, with the decision-maker attached.

145 of these a day, filtered to the companies you pick, with the decision-maker attached.

5 screens from a live account. No signup.

Fundz is a real-time business intelligence platform powered by agentic AI that proactively delivers personalized daily signals, including funding rounds, executive changes, M&A activity, 13F institutional filings, SEC 8-K events, investor activity, and website modifications, based on each user's watchlist and ICP. A trusted data source at firms such as BlackRock, Oracle, Kleiner Perkins, LinkedIn, HubSpot, and Cloudflare, Fundz democratizes the institutional-grade intelligence that previously required a PitchBook or Bloomberg terminal. Features include FundzWatch™ for automated website change detection, Daily Briefing for AI-powered daily briefings, and unified cross-signal alerts across 281,000+ organizations. Developers and data teams can access these signals programmatically via the Fundz Funding Data API, with transparent published pricing.